Terms & Conditions
1. About us
Ardent Media LTD, 1 Caithness Road, Hartlepool, England TS25 3AW.
Contact: support@ardentmedialtd.com.
2. Using our site
By using this website (ardentmedialtd.com), you agree to these Terms & Conditions (“Terms”). If you do not agree to them, please do not use the site.
We may change these Terms at any time by updating this page. Continued use of the site after changes are posted means you accept the revised Terms.
3. Services
We provide marketing and related consultancy services for clients. The specific scope, deliverables, timelines, and fees for any engagement are defined in individual proposals or statements of work (“SOWs”).
If there is a conflict between these Terms and an SOW, the SOW prevails for that specific project.
4. Fees & payment
Unless otherwise stated, fees are exclusive of taxes and any third-party platform costs (such as media spend). Invoices are typically due within 14 days of issue, unless agreed otherwise in writing.
5. Client responsibilities
You agree to:
- Provide timely access to platforms, information, and assets needed for the work.
- Ensure that you have the rights to any materials or data you supply to us.
- Comply with applicable laws, regulations, and platform policies in relation to your business and campaigns.
6. Intellectual property
We retain ownership of our pre-existing intellectual property, processes, and tools used in delivering the services. Unless otherwise agreed in an SOW, upon full payment of our fees you receive a licence (or an assignment if expressly agreed in an SOW) to use the final deliverables for your internal business purposes.
7. Confidentiality
Both parties must keep confidential information received from the other party confidential, use it only for the engagement, and take reasonable steps to protect it from unauthorised access or disclosure.
8. Data protection
Each party will comply with applicable data protection laws when handling personal data. Our handling of personal data in connection with the site is described in our Privacy Policy.
9. Disclaimers
We provide this website and our services on an “as is” basis and do not guarantee specific results, levels of performance, or outcomes. Any examples of results or performance we mention (including on this site or in other materials) are illustrative only and do not constitute promises or guarantees.
Nothing on this site constitutes legal, financial, tax, or professional advice. You should obtain appropriate independent advice before relying on any information for decision-making.
10. Limitation of liability
To the extent permitted by law, neither party is liable to the other for any indirect, consequential, or special loss (including loss of profit, revenue, or opportunity) arising out of or in connection with these Terms or any SOW.
To the extent permitted by law, our total aggregate liability for all claims arising in any 3-month period is limited to the total fees actually paid to us under the applicable SOW during that period.
11. Termination
Either party may terminate an SOW by giving written notice if the other party commits a material breach and does not remedy it within 14 days of receiving written notice of the breach.
Termination of an SOW does not affect rights and obligations that have already accrued, including payment obligations for work performed up to the termination date.
12. Governing law
These Terms and any disputes or claims (including non-contractual disputes or claims) arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
Contact
If you have questions about these Terms, please contact:
Email: support@ardentmedialtd.com.