Privacy Policy
This Privacy Policy explains how Ardent Media LTD (“we”, “us”, “our”) collects and uses personal information when you visit ardentmedialtd.com or interact with our services.
1. Who we are
Ardent Media LTD
1 Caithness Road, Hartlepool, England TS25 3AW
Email: support@ardentmedialtd.com
2. Data we process
We may process:
- Contact data (such as name, email address) when you submit our forms or email us.
- Usage data (such as pages viewed, device information, and timestamps) from analytics and logs.
- Marketing preferences if you choose to subscribe to updates.
3. How we use data
We use personal data to:
- Respond to enquiries and provide proposals or information you request.
- Operate, secure, and improve our website and services.
- Comply with legal obligations and enforce our terms.
4. Legal bases
We rely on legitimate interests, consent (where required), and contract performance, as applicable, to process personal data in line with data protection laws.
5. Retention
We keep personal data only as long as necessary for the purposes described in this Policy or to meet legal and regulatory requirements.
6. Sharing
We may share personal data with trusted service providers (for example, hosting, analytics, or communication tools) under confidentiality and data protection obligations. We do not sell personal data.
7. International transfers
Where personal data is transferred outside the UK/EEA, we use appropriate safeguards such as Standard Contractual Clauses or equivalent measures, where required by law.
8. Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, object to certain processing, or request data portability. You may also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) or your local supervisory authority.
To exercise your rights, contact us at support@ardentmedialtd.com.
9. Security
We use administrative, technical, and organisational measures that are appropriate to the risk to help protect personal data from unauthorised access, loss, or misuse. However, no method of transmission or storage is completely secure.
10. Cookies & tracking
We may use essential cookies to operate the site and privacy-friendly analytics to understand basic usage patterns. You can manage cookies through your browser settings, including blocking or deleting them.
11. Third-party links
Our site may link to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy notices.
12. Changes
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We recommend checking this page periodically.
Contact
If you have questions about this Privacy Policy or how we handle personal data, please contact:
Email: support@ardentmedialtd.com